A mastering engineer typically won't be able to make changes to individual elements in your songs - that is almost always a mixing change. When submitting your mixes keep in mind if you don't like how loud your vocal, guitar or awesome synth is, make sure it's right before you send it in. If you don't and the mastering doesn't fix the issue, you'll have to submit a new mix. And every time you do that, it will be considered a brand new order.
For our Standard mastering service, revisions are typically done for free and may include things such as minor EQ adjustments, spacing changes, etc. We ask that you provide clear and complete feedback once we provide you with your first draft of mastered tracks. Multiple revision rounds or revisions deemed to be due to deficiencies in the mix may incur additional charges at our discretion. Any change that requires the submission of a new mix to our service is not eligible to be part of the revision process. This is because our engineers incorporate the use of outboard gear and every time they get a new mix they have to start the mastering process over.
For our Economy mastering service, revisions are not included.
Radio-ready and profanity-free versions of your songs that are already being mastered can be done for free as long as the following rules apply:
If any of these rules are not met, radio-ready and profanity-free versions will be treated as a separate track and charged for accordingly.
CD Text ensures that certain information (usually Track Title, Album Title and Artist Name) appears on compatible devices like certain home and car stereo systems. This is available as an add-on service if you are ordering a physical master disc.
You can actually program your album's information within iTunes and that will update Gracenote's servers. Just follow the easy steps here: http://www.gracenote.com/
If you want the names to display correctly in Windows Media Player you would need to use Allmusic: http://www.allmusic.com/product-submissions
That is entirely up to you. Use the opportunity to send us sample songs for our engineers to use as a reference for overall loudness, EQ and anything else you like. Be as detailed in your description as possible and if there is anything that needs further clarification from you or us, we will be sure to contact you.
We only will accept uncompressed .WAV or .AIFF files. We prefer .WAV files, but will accept only .AIFF as an alternative.
Please send files at a maximum of 96 kHz and 24-bit with -3 to -6 dB of headroom.
It's very important to render/bounce/export your mixes at the same sample rate that you recorded the audio at and your session is set at. That said, please submit them at a maximum of 96 kHz and 24-bit.
If you recorded at less (48kHz and 24-bit for example), then submit your mixes with those parameters.
Here are some basic instructions on how to find Sample Rate and Bit Rate information of .WAV files you may have been given by your engineer: http://www.ehow.com/how_8463486_sample-rate-wav-file.html
If your files are at 44.1 kHz and 16-bit, we suggest re-exporting/rendering/bouncing your mixes or attempting to contact the engineer that mixed for you. Or better yet, ask for them when you let them know you plan on having your mixes professionally mastered.
If it is impossible to get files at anything higher than 44.1 kHz and 16-bit, we can accept those parameters.
The turn-time clock starts when your order is placed. Your mastered tracks will be available for review as follows:
These are a few things that you want to avoid to make sure your order is processed in our advertised turn-times.
If you answer "Yes" to all of the following questions, then your tracks are ready for mastering!